Integrated security systems for banks
Niscayah leads the market in the installation and maintenance of security systems for banks in the UK & Ireland. It has developed the business model used today, and that it is now applying in other chosen sectors, based on 20 years’ experience (formerly as Bell Security) of implementing security systems technologies in this marketplace. A number of ongoing, key banking customer relationships, on which this expertise has been built, are almost as longstanding as the business itself!
Our solutions cover the entire spectrum of security systems needs for banking organisations - spanning branches, ATMs, administrative and all other back-office sites. Niscayah offers integrated, enterprise-wide support in countering operational risks.
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Our Market-leading Approach combines:
- The largest pool of specialist security systems engineering support available in the UK and Ireland
- Unrivalled expertise in working with client IT teams to deliver IP-based security solutions over bank networks
- A 24x7 dedicated Customer Call Centre
- Client-specific Helpdesks
- A true ‘partnering’ approach to deliver best value
- A knowledge-base that permits exceptional levels of pre-planning – for on-time, on-budget programme and project delivery
- A financially solid operational base, with a parent that is an entirely security-focused business
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Customer Support incorporates:
- Dedicated Account Management
- Specialist Trained Engineers
- Call Centre/Technology Driven Support
– Call & Service Handling (CASH) – Engineer PDA Call Dispatch & Management System – PDA Asset Management Option
- Bespoke and Dynamic KPI/SLA reporting
- a ‘Joint Partnership’ approach to continuous improvement
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Deliverable benefits from Niscayah's bank security solutions
In addition to securing sites with the full complement of bank security systems technologies, from an enterprise security solutions perspective Niscayah typically delivers major performance improvements and operational savings through:
- Putting high levels of control directly into the hands of the bank’s security/estates managers
- Provision and support of in-house alarm receiving centres (often in place of existing, fragmented third-party monitoring arrangements)
- Cutting a bank’s costs by eliminating
– Additional, dedicated security telephone line rentals for each site
– Calls costs for signalling to central stations
– Monitoring charges
– Engineering charges for software updates
- Reducing rates of false alarms, including policed alarms
- Improving URN management
- Reducing keyholder attendance/costs
- Providing true, multi-discipline integration, including centralised database/reporting, to maximise the value derived from access control, CCTV and intruder detection systems
- Improving branch staff safety
- Increasing branch retail time